Professional & Work Ready

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12:00am 1 Jan 1970

Professional and Work Ready

How professional and work ready are you?

Professionalism and a work ready approach can be broken down into several small subsections which each describe what is required to meet this attribute:

  • Networking
  • Digital Literacy
  • Communication (Verbal, Written. Visual)
  • Teamwork and Collaboration
  • Planning and Organisational skills
  • Time management and working under pressure
  • Conflict resolution

The following information will explain each of these sections in more detail:

Digital literacy:

Digital literacy, according to the 'American Library Association', is ''the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills


Communication involves the imparting or interchanging thoughts, opinions, or information among people by speech, writing, or signs. People communicate in different ways. How effective is your communication style? Are you giving away thoughts you don't mean to?

  • Verbal - Verbal communication entails the use of words in delivering the intended message. The two major forms of verbal communication include written and oral communication.
  • Written communication includes traditional pen and paper letters and documents, typed electronic documents, e-mails, text chats, SMS and anything else conveyed through written symbols such as language. This type of communication is indispensable for formal business communications and issuing legal instructions.
  • Communication forms that predominantly use written communication include handbooks, brochures, contracts, memos, press releases, formal business proposals, and the like. The effectiveness of written communication depends on the writing style, grammar, vocabulary, and clarity
  • Visual Communication refers to a form of communication through the use of visual aids such as signs, typography, drawing, graphic design, illustration, colour and other electronic resources. Visual communication with graphs and charts usually reinforces written communication and can in many case replace written communication altogether. As the adage goes “a picture is worth a thousand words," and for this reason, visual communication is more powerful than verbal and nonverbal communication on many occasions.

Learn the differences between visual, oral, electronic, and written communication through the following worksheet and quiz.

Teamwork and Collaboration:

This area is about being able to work co-operatively with other individuals and makes valued contributions to the outputs of others in order to assist own team or project to achieve the required outputs.  It’s all about being a team player and pulling your weight.

Take this teamwork knowledge quiz to test your teamwork skills.

Planning and Organisational skills: 

This are consists of being able to prioritise and identify critical tasks. You need to be able to arrange tasks in a logical order. Establish priorities systematically, differentiating between urgent, important, and unimportant tasks. Use a "to do" list, task plan, or similar planning devices to note action plans, deadlines, as well as to avoid constant distractions and procrastination.

Do you find yourself wishing you had more time to do the things that really matter to you? Are you constantly looking for items that you've misplaced? Do you have trouble prioritising your daily activities and life? Few skills in life are more important to overall success than organisational skills. Without them, life becomes overwhelming and intimidating; with them, almost anything is possible. Besides being a skill that can be applied to practically every aspect of your life, organisation is fortunately a learned behaviour. While it takes conscious effort to improve one's organisational skills, it is certainly possible and everyone has the ability to do so.

This organisation skills test is made up of two types of questions: scenarios and self-assessment. For each scenario, answer according to how you would most likely behave in a similar situation. For the self-assessment questions, indicate the degree to which the given statements apply to you. In order to receive the most accurate results, please answer each question as honestly as possible. 

Time management and working under pressure:

The ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.

Find out how well you manage your time in just three-minutes with this free online test, and download your own personalised report.

Conflict resolution:

Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. In the workplace you will need to practise deescalating conflict to ensure a peaceful and productive work environment.

Conflict Management Styles Quiz.

Some example questions you could be asked around creative problem solving include: 

  • Digital literacy/communication is everywhere in the professional world, how did you use it?
  • Tell us about a situation where your communication skills make a difference. what was the outcome?
  • Describe a situation in which you were a member of a team. What did you personally do to contribute?
  • Describe a task or project you were involved in?
  • How did you manage your time effectively?
  • Give us an example where you have been involved in a difficult situation and explain how you dealt with it?

You should come up with answers to these questions in your own time and make sure you’re prepared. Once you’ve mastered each of these sections you’ll be professional and work ready.

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