What is the STAR interview technique and why do we use it?
The STAR technique is used by many organisations as it provides a quick and easy way to evidence competencies within an interview situation or indeed as part of an application form or personal statement. The benefit of using the STAR framework is that you are really able to demonstrate skills and competencies 'in action'! The more you adopt this process the easier it becomes, but always remember to be genuine and authentic in your response.
We use the below framework to review your Silver and Gold submissions. Make sure that you focus in on the 'action' area of this framework as this is where we really get to see you shine, which often leads very naturally to the result (the impact of your actions),
SITUATION - What was the situation and when did it take place?
The situation I found myself in …………….
TASK – What was the task and what was the objective?
My role in this was to be responsible for/or involved in …………… and the objective/task was to ………………………..
ACTION – What actions did you take to achieve this?
This is where you really get the chance to tell us how, why and what you did? Start with ‘I’ and provide as much detail as possible so as to demonstrate your actions, skills and experience within the situation you have chosen. Try using ‘Power Words’ such as ‘organised’ ‘demonstrated’ ‘supported’ ‘negotiated’ ‘planned’ etc., as these will help you get to the point in a succinct manner. This is your chance to really showcase your individual skills so always remember to focus in on what you did, rather than the wider team.
RESULT – What was the impact of your actions?
As a result of my actions ………………. (Provide an end that demonstrates an outcome/learning, this could involve both qualitative and quantitative) if you can. Give measurable information relating to facts and figures i.e. How did you do it (increase, enhance, avoid, prevent, eliminated, improved). Be specific, use some of those words.